Oct 16, 2009
(This story originally ran on the Pollenizer blog and is re-published here because it’s on my mind right now and it still has legs… the story, not my mind.)
You remember the future we were promised, right? It had flying cars, robotic housemaids, one-piece shiny suits and meals in convenient pill form. We don’t live in that future because the people planning utopia fell in love with their...
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In product strategy, faith is a handicap
Aug 27, 2008
*”Juley” means “hello” in Tibetan.
I was on a speaker panel at Mobile Feast today so I suppose I can’t pretend to be in the Himalayas any longer! Yes, I’m back, though it took me a week to complete triage on 1900+ unread emails and deal with a pile of bills and other snail mail.
I’m still in the process of uploading some 8Gb of photos I took while in the...
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Juley* I’m back!
Mar 19, 2008
That’s a controversial headline, because the bankers I speak to say, "isn’t providing an online banking service helping the customer?" Well, not so much. Now every bank offers online banking, and most charge a fee of some kind, it’s less about helping the customer manage their money and more about helping the bank cut costs and increase revenue.
Yet banks of all shapes and sizes...
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The next step in online banking: helping the customer?
